Reports to the Director-General/Chief Executive Officer through the DPA&CP.
The DPA&CP oversees the Public Affairs and Consumer Protection.
Public Affairs department is charged with the following responsibilities:
- Monitoring and advising on effect of public policies on the Agencies and
stakeholders. - Managing and controlling all press related matters.
- Monitoring, managing, driving and reporting SERVICOM initiatives in NSIB.
- Overseeing implementation of Anti-Corruption initiatives in NSIB.
- Safeguarding service users from unfair market practices and ensuring
restitution to where such is established. - Building and maintaining relationship with stakeholders and the media to
project a positive image of the Bureau. - Build and manage the Bureau’s publicity and brand.
- Carrying out such other duties as may be assigned by the Director-General
/CEO