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Directorate of Public Affairs & Family Assistance

Coordinates media relations, public communications, and dedicated support programmes for families and communities affected by transport accidents.

Mandate

To manage the Bureau's public image, disseminate safety information, and provide compassionate, coordinated assistance to families impacted by transport accidents.

Key Functions

The primary responsibilities of this directorate within the Bureau.

01

Media relations, press briefings, and official communications during and after investigations.

02

Coordination of family assistance programmes following major transport accidents.

03

Production and dissemination of safety awareness materials and publications.

04

Management of the Bureau's digital presence, website, and social media channels.

05

Coordination of public outreach events and safety education campaigns.